9 Proven Ways Property Managers Are Driving Success with Hostaway

Nov 29

In today’s competitive short-term rental market, technology isn’t just helpful—it’s essential. The most successful property managers rely on robust property management systems (PMS) to centralize operations, automate tasks, and scale efficiently.

Hostaway has become a key player in this space, empowering thousands of vacation rental professionals to manage bookings, optimize listings, and grow faster—all from a single integrated platform. Here’s how top-performing property managers are leveraging Hostaway to achieve success.

1. Boosting Operational Efficiency

For growing short-term rental companies, efficiency equals profit. Hostaway’s all-in-one platform lets managers handle bookings, guest communication, cleaning schedules, and marketing from a single dashboard.

Companies like Park Place Properties and Host Services Group report doubling their efficiency with Hostaway’s automation tools. Tasks like invoicing, cleaning notifications, and multi-property coordination are streamlined—allowing teams to manage hundreds of units with minimal staff increases.

2. Expanding Market Reach

Visibility drives bookings, and multi-channel distribution is key. Hostaway integrates directly with major OTAs like Airbnb, Vrbo, Booking.com, and Expedia, as well as niche platforms such as Hopper and Golightly.

With Hostaway’s advanced channel manager and robust API, property managers can sync pricing, availability, and content across 12+ platforms without manual updates—maximizing exposure and minimizing errors.

3. Enhancing Guest Communication

Guest satisfaction starts with communication. Hostaway’s Unified Inbox consolidates all messages (email, SMS, WhatsApp, and OTA chats) into one interface, simplifying responses and maintaining consistency across channels.

Many managers, like Lifty Life, now automate more than half of their guest interactions—improving response time, professionalism, and guest experience while reducing the team’s workload.

4. Gaining the Direct Booking Advantage

Direct bookings provide higher profit margins and greater guest control. Hostaway’s built-in Direct Booking Engine enables property managers to create fully branded websites in minutes—no external developer needed.

Companies like Park Place Properties and Host Services Group use Hostaway to manage direct bookings, save on OTA commissions, and maintain ownership of guest data and loyalty.

5. Simplifying Onboarding and Staff Training

Onboarding is often a pain point when switching PMS providers—but Hostaway’s process stands out. Property managers report exceptional support, hands-on training, and personalized assistance during setup.

The intuitive platform minimizes learning curves, allowing teams to train new staff quickly without juggling multiple systems. As one manager shared, “We don’t have to onboard new hires into ten different tools anymore—just one.”

6. Streamlining Owner Management

Transparency builds trust with property owners. Hostaway’s Owner Portal lets homeowners view performance reports, calendars, and revenue without interfering with daily operations.

Managers can customize visibility levels, reducing administrative time spent answering owner questions and reinforcing credibility. As one client put it, “Most of our owners can find everything they need in Hostaway without calling us.”

7. Delivering Reliable Support

Customer support can make or break a PMS partnership. Hostaway provides responsive, knowledgeable service through Customer Success Hours, dedicated representatives, and proactive problem-solving.

Property managers consistently highlight Hostaway’s collaborative approach—where feedback leads directly to product improvements and timely solutions.

8. Scaling and Growing Profitably

From small operators to enterprise-level firms, Hostaway’s scalability supports rapid growth. Many companies have expanded into new markets and increased their portfolio sizes by hundreds of properties after adopting Hostaway.

Park Place Properties: 150 to 420 properties (180% growth)
Lifty Life: 6X growth in managed units
Host Services Group: 642% growth post-pandemic

Hostaway’s unified structure helps businesses scale sustainably while maintaining high performance standards.

9. Reducing Costs Through Consolidation

Before Hostaway, many managers used multiple disconnected tools, creating inefficiencies and higher costs. By consolidating essential functions—booking management, pricing, communication, and reporting—Hostaway eliminates the need for extra third-party software.

This not only reduces subscription expenses but also decreases errors, improves productivity, and enables long-term scalability without ballooning overhead costs.

Why This Matters for Short-Term Rental Investors

Technology is the backbone of modern vacation rental management. By adopting a centralized platform like Hostaway, property managers and investors can:

Increase revenue through automation and dynamic pricing
Improve owner relations with transparent reporting
Streamline communication across teams and channels
Scale their operations efficiently and cost-effectively

The result? More bookings, happier guests, and sustainable growth.

How Rent Live Play Helps

At Rent Live Play, we help investors and property owners harness technology like Hostaway to maximize portfolio performance. Our co-hosting services combine human expertise with powerful automation tools—ensuring every property achieves top-ranking visibility and consistent guest satisfaction.

Whether you’re scaling from one property to one hundred, Rent Live Play provides the systems, strategy, and support you need to operate efficiently and grow confidently in today’s competitive short-term rental market.

Disclaimer:
This article is for informational purposes only and does not constitute legal, financial, or investment advice. Always consult with qualified professionals before entering into any real estate transaction.